PICK-UP & RETURNS

STEP 1 Order

Choose your plan and pay online. We accept major credit cards and Paypal. Once your payment is completed, we will send you an email with all the details.

The way we calculate your rental period is the following:

-Your rental period starts from midnight on the pick-up day you selected.
For example, if you selected the 7th of July as your pick-up day, it will be counted as one full day regardless the time your pick-up your package.

- However, we accept that you drop the package into a mailbox up until 12:00PM on the following day of your return date.

If you encounter any issue, feel free to contact us!

Choose your plan and pay online. We accept major credit cards and Paypal. Once your payment is completed, we will send you an email with all the details.

The way we calculate your rental period is the following:

-Your rental period starts from midnight on the pick-up day you selected.
For example, if you selected the 7th of July as your pick-up day, it will be counted as one full day regardless the time your pick-up your package.

- However, we accept that you drop the package into a mailbox up until 12:00PM on the following day of your return date.

If you encounter any issue, feel free to contact us!

STEP 2 Receive your Package

Except for last-minute orders, your package will be delivered to the location you selected one day before your rental period start.

Hotels

Simply go to the front desk and ask for your package at the time you check-in

Be careful: When you place your order on our website, specify the name you used to book the room (whether it is from a tour or you booked directly). Otherwise, some places may refuse advance delivery.

Post offices at the airport

We will provide you with a tracking number once we send your package. Simply show it with your passport at the post office to receive it.

Except for last-minute orders, your package will be delivered to the location you selected one day before your rental period start.

Hotels

Simply go to the front desk and ask for your package at the time you check-in

Be careful: When you place your order on our website, specify the name you used to book the room (whether it is from a tour or you booked directly). Otherwise, some places may refuse advance delivery.

Post offices at the airport

Narita (NRT)

  • Terminal 1/ Post Office / Everyday* / 8:30am-20:00pm
    MAP
  • Terminal 1 / QL Liner Counter / Everyday / 6:30am-23:00pm
    MAP
  • Terminal 2/ Post Office / Everyday* / 8:30am-20:00pm
    MAP
  • Terminal 2 / QL Liner Counter / Everyday / 6:30am-23:00pm
    MAP

Haneda (HND)

  • International Terminal/ Global WiFi Counter / Everyday* / 8:00am-10:00pm
    MAP

Kansai International (KIX)

  • Post Office / Everyday / 9:00am-17:00pm
    MAP

Fukuoka Airport (FUK)

  • International Terminal/ Global WiFi Counter / Everyday / 8-00am - 20:30pm
    MAP

Chubu Centrair (NGO)

  • Post Office / MON to FRI* / 9:00am-17:00pm
    MAP

New Chitose (CTI)

  • Post Office / Everyday / 9:00am-17:00pm
    MAP

*EXCEPT YEAR-END AND NEW YEAR HOLIDAYS

STEP 3 Enjoy Unlimited Data

Easy steps to connect. Enjoy our Unlimited Internet during your stay in Japan.

Switch it on
Enter your password
Use the internet

Easy steps to connect. Enjoy our Unlimited Internet during your stay in Japan.

Switch it on
Enter your password
Use the internet

STEP 4 Return by mail

Any postbox/post office in Japan is okay to mail your return package. No need to mail from the same location you picked up.

Pack all items into your return envelope and make it FLAT so that it can goes into a postbox sloat smoothly. (This envelope is enclosed in your original package in postage-paid & self addressed conditions)

***ATTENTION***
IF YOU ARE MAILING FROM THE AIRPORT, make very sure to drop the return envelope before passing the security check gate.
After the security gate, no more postal service or postbox are available at all for security reason.

Any postbox/post office in Japan is okay to mail your return package. No need to mail from the same location you picked up.

Pack all items into your return envelope and make it FLAT so that it can goes into a postbox sloat smoothly. (This envelope is enclosed in your original package in postage-paid & self addressed conditions)

***ATTENTION***
IF YOU ARE MAILING FROM THE AIRPORT, make very sure to drop the return envelope before passing the security check gate.
After the security gate, no more postal service or postbox are available at all for security reason.

The international aiport’s postbox location maps

  • Lost your return envelope?
  • Return envelope is not covered by safety insurance.
    Sending you a new envelope is available with JPY1,000 charge.
    Contact us by email with your next 3-days itinerary.

Purchasing a new envelope by yourself is possible at any post office or Lawson convenience store.
Please specify that you want to purchase a “Letter-Pack Light” envelope.
(In that case, let us know the tracking number of your new envelope).

Address to send your return package:

<Japanese>

105-0004 東京都港区新橋6-14-5 5階

Japan WiFiデリバリーセンター宛

(オーダー番号:Axxxxxx)

<English>

Japan WiFi Delivery Center

(Put your order # : Axxxxxx)

6-14-5 5F Shinbashi, Minato-ku, Tokyo 105-0004

Flat Rate, Unlimited Data, Best WiFi